Privacy & Cookies

Privacy Policy

We believe in and uphold the right to the privacy of all users of our services. We respect our client’s confidentiality and will not disclose any information we have to third parties without their express permission. Client databases we have are for our own in-house administration and will not be given or sold to a third party without express permission.

Personal data that we collect:

Due to the nature of the services we provide, we are required to collect and process some personal data, which includes:

– Your name
– Your phone number and/or email address
– Collection and destination addresses

We may need to collect more personal data if it is necessary to the type of service you require, ie international moves may require completion and processing of customs forms and a copy of your passport. If another organisation helps us to provide the service (for example, shipping companies for an international move) we’ll also make your personal data available to them.

Data retention and storage:

We retain your personal data for a period of 7 years, in line with our retention policy for accounting records. Records are archived on completion of the service we have provided. Archived records have limited access to them.

Electronic communication

Any information we get from 'cookies' is for the administration of the associated website and we will only use 'cookies' when it is necessary for the efficient operation of that particular website.

Whenever you request a page through your browser data such as:

  • your IP address
  • browser and version
  • operating system
  • time and date
  • the site from which you came

is stored in a log file and/or database. This information cannot be used to identify specific individuals, and is only used for:

  • Website and system administration
  • Research and development
  • Anonymous user analysis

Information supplied via this website will not be disclosed to any unauthorised third party.

Third Party Cookies & Privacy

We use a selection of third party services which may collect and use your data or store cookies on your device. Below are details of these providers and their respective privacy policies.

Personalisation Cookies
This website does not make use of any cookies used to personalise your user experience.

Analytics Cookies
These types of cookies are used to monitor how people use this website and how they reached this site. These cookies don't track any personal information and are used to analyse and improve the performance of the website. The service used on this website is Google Analytics. If you wish to optout then please use the link below.

This uses PayPal to make online payments and process orders. You can read PayPals privacy statement using the link below.

Third-party services
Websites often use third-party services to provide features of the website or additional functionality. These services include social sharing, video sharing etc. Since these are run by third party services they may add cookies to your computer. Please use the links below to find out more details about their privacy policy.

We use a server called Reference Line to collect customers references. Please use the link below to find out more details about their privacy policy.

Ad Management
This website does not make use of ad banner management services

Blocking Cookies
If you do not wish to accept any cookies then you can change the cookie policy of your web browser to not accept cookies. Please not that blocking vookies may cause the website not to function correctly.

Contact Us

It is important to us to keep your personal data up to date. If you believe we do not have your correct information then please let us know by phoning or emailing us using the below contact information. We will correct any information which is found to be incorrect promptly.


Tel: 0044 (0)1624 629975

You may request details of personal information which we hold about you. A small fee will be payable. This fee will not exceed £10. If you would like a copy of the information held on you please contact us.