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Delivery & Returns

Collection

Unfortunately we are unable to deliver materials at this time and sales are based on collection from our warehouse only.

Once an order has been accepted and confirmed all orders are available for you to collect from our warehouse at the following address:

Unit 4 Parkways
Balthane Industrial Estate
Ballasalla
Isle of Man
IM9 2AG

Returns

If you wish to cancel or return your order, then please contact us as soon as possible. You may cancel your order up to the day of collection. To cancel an order then please contact us. Returned items should be returned in ‘as sold’ condition and will be inspected before a refund is issued.

Please note that some items are excluded from this returns policy. These include:

  • Wrapping paper if you've broken the seal on the wrapping
  • Tape that has the seal removed
  • Any used products
  • Items that have been water damaged or stored in damp or unsuitable environment that has affected the product

Faulty Items

If an item is found to be faulty within 5 days of collection, then please contact us.

Refunds

All items will be inspected for damage before a refund can be issued. We will not refund the cost of returning an item to us.